Chubb Launches Insurance for E-hailing Drivers

Steve Crouch, Country President for Chubb in Malaysia

The insurance provider is targeting a ‘sweet spot’ BY PROVIDING COVERAGE FOR E-HAILING DRIVERS

Chubb Insurance Malaysia Berhad (Chubb) today introduced a supplementary insurance plan that covers drivers against untoward events while providing e-hailing services.

There are currently about 10 companies and over 200,000 active drivers providing e-hailing services in Malaysia. As part of governance to ensure safety measures are in place and a level playing field amongst the industry players, a new set of regulations governing the e-hailing service industry was introduced in July this year that includes the requirement to obtain additional insurance coverage for the driver, passenger, vehicle and third-party*.

Chubb has introduced a supplementary insurance plan to support its policyholders who venture into e-hailing services to ensure that they and their passengers are protected throughout the journey. This insurance plan provides authorized drivers with the following cover when they provide e-hailing services:

  • Loss or damage to the car
  • Liability to third-party
  • Legal liability to/of fare-paying passengers
  • Up to RM20,000 of personal accident coverage for the driver

“As comprehensive private car insurance does not cover e-hailing services, e-hailing drivers are exposed to risks of substantial financial loss as well as potential claims by passengers in the event of an accident,” said Steve Crouch, Country President for Chubb in Malaysia. He added, “Apart from the prudence of having affordable insurance to minimize the financial loss should the unfortunate happen, e-hailing drivers can continue to enjoy the same benefits offered by Chubb Motor Assist. This includes fast claims approval, roadside assistance, lifetime warranty on repair, etc., when they send their vehicles to Chubb Preferred Repairers.”

Chubb’s e-hailing insurance plan is available as an add-on to Chubb’s Comprehensive Private Car Insurance and is distributed via Chubb agents throughout Malaysia. More information can be found at